Shipping Policy

Shipping Policy

Shipping Policy

At Sahil Outlet, we strive to ensure that your order is delivered promptly and securely. Please review our shipping policy below for important details regarding order processing, shipping timelines, and international deliveries.

1. Order Processing

Orders are processed within 1-3 business days (excluding weekends and holidays).

You will receive a confirmation email with tracking information once your order has shipped.

Processing times may be extended during peak seasons, holidays, or special promotions.

2. Shipping Methods & Delivery Times

We offer various shipping options to accommodate different needs:

Standard Shipping: Estimated delivery within 5-10 business days.

Expedited Shipping: Estimated delivery within 2-5 business days.

Shipping times vary based on the destination and carrier.

3. International Shipping

We ship globally to most countries. International delivery times vary based on location and customs processing.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping rates will be calculated at checkout based on your location.

4. Shipping Costs

Shipping fees are calculated at checkout and depend on your selected shipping method and destination.

Free shipping promotions may be available for qualifying orders.

5. Lost, Stolen, or Delayed Shipments

We are not responsible for lost, stolen, or delayed packages due to carrier issues, incorrect addresses, or unforeseen circumstances.

If your order is delayed beyond the estimated timeframe, please contact the shipping carrier first. If additional assistance is needed, reach out to our support team.

6. Address Accuracy & Modifications

Please ensure your shipping address is correct before placing an order.

Once an order is shipped, we cannot make address changes.

7. Order Tracking

Once your order is shipped, you will receive an email with tracking details.

Please allow 24-48 hours for tracking updates to reflect on the carrier’s website.

8. Returns Due to Failed Delivery

If a package is returned due to an incorrect or incomplete address, shipping fees are non-refundable. Customers may be required to pay additional shipping charges for reshipment.

If you have any questions about our shipping policy, please feel free to contact us.

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Hear What Our Customers Are Saying

I found exactly what I was looking for for a family wedding. The collection had so many beautiful options, and the quality looked even better in person.

Ayesha K., Chicago, IL

Sahil Outlet has a really nice variety of Pakistani and Indian outfits. I liked that I could find something traditional without it feeling outdated.

Sana R., Skokie, IL

We were shopping for a wedding and needed outfits for different family members. It was nice to find lehengas, men’s wear, and jewelry all in one place.

Farah M., Morton Grove, IL

The outfit I bought looked beautiful and felt comfortable throughout the event. I received so many compliments that evening.

Priya S., Naperville, IL

I’ve shopped at a lot of South Asian clothing stores around Chicago, and I really liked the selection here. There were plenty of styles to choose from.

Hira A., Chicago, IL

I needed something elegant for a special occasion and found a dress that suited me perfectly. The colors and embroidery were beautiful.

Neha P., Schaumburg, IL

My family and I had a very good shopping experience. We found both traditional and more modern styles, which made it easier for everyone to choose something they liked.

Nadia H., Des Plaines, IL

I bought a lehenga for a wedding and was very happy with the look and quality. It felt special without being too heavy or uncomfortable.

Simran K., Chicago, IL

Sahil Outlet is a great place when you’re shopping for weddings, Eid, or family events. The collection has a good mix of Pakistani and Indian fashion.

Mariam S., Lincolnwood, IL

I liked how easy it was to find something that matched my style. The outfit looked elegant, fit the occasion perfectly, and photographed beautifully.

Zoya A., Evanston, IL